Terms of Service

1. Introduction

Welcome to Duque Promotions! By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before making any purchase.

2. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.

• Prices and product availability are subject to change without prior notice.

• Unauthorized reproduction, distribution, or resale of any product is strictly prohibited.

3. Shipping Policy

• Processing Time: Orders are processed within 1 to 3 business days.

• Delivery Time: Shipping typically takes 10 to 15 business days, depending on the destination.

• Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.

4. Return & Refund Policy

• Customers have 7 days from the delivery date to request a return.

• If the product is defective or incorrect, we will offer a free replacement with no extra cost.

• All returns must include a return tracking number to be processed.

5. Payments & Security

• We accept major credit cards and secure payment methods.

• Your personal data is protected and used solely for order processing.

6. Changes to Terms

We reserve the right to update or modify these terms at any time. Continued use of our website after changes indicates acceptance of the new terms.

7. Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: contact@duquepromotion.shop
Business Hours: Monday to Friday, 09:00 AM – 06:00 PM