Privacy Policy
At Duque Promotions, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect personal information only when necessary to provide our services effectively. The information we may collect includes:
-
Name and contact details (such as email, address, and phone number)
-
Payment information (securely processed through trusted payment providers)
-
Order details and shipping address
-
Technical information, such as your IP address, browser type, and device data
We never collect or store your credit card details directly on our servers.
2. How We Use Your Information
Your data is used to:
-
Process and deliver your orders
-
Provide customer support and respond to inquiries
-
Send order confirmations, shipping updates, and status notifications
-
Improve our website experience and marketing performance
We may also use your contact information to send exclusive offers or updates, but only with your consent.
You may unsubscribe at any time.
3. Protecting Your Information
We use advanced encryption and security technologies to protect your data from unauthorized access, alteration, or disclosure.
Your personal information is stored in secure, GDPR-compliant servers located in the European Union.
4. Sharing Your Information
We do not sell or rent your personal data to third parties.
Your data may only be shared with trusted partners necessary for order fulfillment, such as:
-
Payment gateways
-
Shipping and logistics companies
-
IT and analytics providers
These partners are required to maintain confidentiality and comply with data protection regulations.
5. Cookies and Tracking
Our website uses cookies to enhance user experience, analyze traffic, and improve performance.
You can choose to disable cookies through your browser settings, but this may affect some website functionalities.
6. Your Rights
As a customer, you have the right to:
-
Access, correct, or delete your personal data
-
Withdraw consent for marketing communications
-
Request a copy of your stored information
To exercise these rights, please contact us via the email provided below.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact
E-mail: contato@Duquepromotion.com
Hours: Monday to Friday, 09:00 AM to 06:00 PM